Privacy Policy

Nº21 Society — Privacy Policy
Last updated: October 7, 2025

1. Introduction

Nº21 Society (“we,” “us,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding that information when you use our website or request our services.

2. Information We Collect

We collect information you provide directly and information collected automatically:

Information you provide:

  • Contact details: name, email address, phone number, postal address.

  • Service details: descriptions of requests, preferences, itinerary or event details, payment information when provided for booking purposes.

  • Communications: messages, emails, or other correspondence you send to us.

Information collected automatically:

  • Website usage data: IP address, browser type, pages visited, referrer URL, device information, and analytics data.

  • Cookies and similar technologies: small files stored on your device to improve site functionality and measure usage.

3. How We Use Your Information

We use information to:

  • Provide, manage, and fulfill concierge services and requests.

  • Communicate with you regarding requests, confirmations, invoices, and support.

  • Process payments and coordinate with third-party vendors as necessary to fulfill services.

  • Improve our website, services, and user experience; analyze usage and trends.

  • Comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share personal information with:

  • Service providers and vendors (transportation, security, catering, charter operators, suppliers) only to the extent necessary to fulfill your request.

  • Professional advisors (legal, accounting) when required.

  • Third parties if required by law or to protect rights, property, or safety.

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve site performance and analyze usage. You can manage cookie preferences through your browser settings; however, disabling cookies may limit some functionality.

6. Data Security & Retention

We implement reasonable administrative and technical safeguards to protect personal data. No internet transmission is fully secure; while we strive to protect your information, we cannot guarantee absolute security.

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights & Choices

Subject to applicable law, you may:

  • Request access to or correction of your personal data.

  • Request deletion of your personal data (subject to legal or contractual exceptions).

  • Opt out of marketing communications.

To exercise these rights or for privacy questions, contact us at:
n21society@gmail.com

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

9. International Transfers

If we transfer personal data across borders, we take steps to ensure appropriate safeguards are in place consistent with applicable law.

10. Changes to This Policy

We may update this Privacy Policy. We will post the revised policy on our website with an updated “Last updated” date.

11. Contact

For privacy inquiries: n21society@gmail.com

Terms of Service

Nº21 Society — Terms of Service
Last updated: October 7, 2025

1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of services provided by Nº21 Society (“we”, “us”, or “the Company”). By submitting a request or using our services, you agree to these Terms. If you do not agree, do not use our services.

2. Our Role & Scope of Services

Nº21 Society acts as an independent concierge and coordination service. We source, coordinate, and arrange third-party goods and services (transport, security, charters, vendors, suppliers) on your behalf. We do not own, operate, or control third-party vendors or their services.

3. Service Requests & Booking Process

  • Inquiry: You submit a request via our form, email, or phone.

  • Proposal: We respond with feasibility, timing, and a transparent quote (including vendor costs and our coordination fee).

  • Confirmation: Work commences upon your approval and any required deposit or contract.

  • Execution: We coordinate vendors and logistics as agreed and confirm delivery upon completion.

4. Fees, Payments & Deposits

  • Vendor costs (charter/operator fees, deposits, third-party charges) are billed as required by vendors and are payable by you.

  • Our coordination fee or commission will be disclosed in the proposal and is payable under the terms specified.

  • Payment methods and terms will be included in each proposal or invoice.

5. Cancellations & Refunds

  • Cancellation policies are primarily governed by the third-party vendor’s terms. If a vendor’s charges are non-refundable, you remain responsible for those charges.

  • Any refund of coordination fees will be handled in accordance with the terms in your proposal or agreed contract.

6. Representations & Client Responsibilities

  • You represent that the information you provide is accurate and that you have authority to request services.

  • You are responsible for providing any required documentation, identification, or approvals necessary for vendors to provide their services.

7. Liability & Indemnification

  • To the maximum extent permitted by law, our liability for any claims arising from our services is limited. We coordinate vendors in good faith, but are not liable for the acts or omissions of third-party providers.

  • You agree to indemnify and hold us harmless from claims arising from your use of services, your breach of these Terms, or your provision of inaccurate information.

8. Insurance & Security Services

  • For security services provided by third parties, you acknowledge that such services are supplied by independent providers. We will disclose provider credentials and background checks where available. You are responsible for any additional fees or contractual requirements imposed by security providers.

9. Intellectual Property

All content on our site and materials provided by Nº21 Society are owned by us or our licensors. You may not reproduce or use our trademarks, logos, or content without permission.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles. Any dispute will be resolved in the state or federal courts located in Florida.

11. Changes to Terms

We may revise these Terms at any time. We will post the updated Terms with a new “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Contact

For questions regarding these Terms or to raise a dispute, contact:
n21society@gmail.com